Returns & Exchange

15-Day Exchange Window

Unworn pieces in pristine original packaging may be exchanged or returned for store credit within 15 days of delivery.

Conditions for Exchange

The piece must be unworn, unaltered, free of scratches, and accompanied by the original box, velvet pouch, and certificate. Custom-made commissions and personalized engraved pieces are final sale.

How to Initiate

Contact our concierge at houseofjewelux@gmail.com or message our WhatsApp concierge at +91 63770 61020 with your order number. We arrange insured reverse pickup.