Shipping Policy

Dispatch & Preparation

In-stock pieces are inspected, hand-packed in our Jaipur atelier, and dispatched within 2–3 business days. Made-to-order, custom bridal suites, and engraved rings take 4–6 weeks; you will receive tracking updates at every stage.

Delivery Charges & Insurance

We offer complimentary armored delivery on all domestic orders across India. International orders over $250 USD receive complimentary door-to-door insured FedEx transit. Every single shipment is 100% insured against loss or damage during transit until hand-delivered to your signature.

Tamper-Evident Packaging

For security, the exterior box contains no brand markings or jewellery references. Inside, your piece is nestled in our signature House of Jewelux presentation box, accompanied by the purity certificate and microfiber care pouch.